aQ MeasuringSuite©
The aQ MeasuringSuite© serves to measure and monitor the performance of applications, infrastructures and IT processes. It consists of the aQ ProcessObserver© and aQ MeasuringRobot© MeasuringRobot which process everyday work routines on the Net in regular intervals. The end-to-end measurement methodology is based strictly upon the business relevance (contractual agreements, goals, SLAs, KPIs) for the agreed services.
aQ ProcessObserver©
aQ ProcessObserver© obtains data from the monitored business processes. The collected data make it possible to promptly recognise deficits and remaining capacities. The aQ ProcessObserver© thus serves as an early warning system and an important management instrument. If the system discovers violations of thresholds, then a documented notification and/or an escalation is automatically triggered.
aQ E2ERobot©
The aQ E2ERobot© conducts user-typical transactions. The results that are obtained provide information about the functioning as well as the response and continuous-flow of processes and applications. In addition to overall monitoring, the effects of individual steps can be ascertained. If malfunctions of the applications and processes are discovered, the aQ AlertingCenter© will generate error messages and transmit them to the competent offices.
aQ InfrastructureProbe©
The aQ InfrastructureProbe© measures and monitors the performance of infrastructural elements such as San, WAN, firewalls, etc. from the user’s position. Typically, measurement values such as accessibility, response times, workload rates, etc. are collected.